Leo's Pet Care, 10598 N College Ave #200, Indianapolis, IN 46280
Veterinary Clinic and Animal Hospital serving Indianapolis and Carmel
Office Hours: Mon-Fri 8am-6pm, Sat 9am-12pm
This post was written by Jen “Jenosaurus” Dorfmeyer, Veterinary Assistant Extraordinaire. Please share it with your friends!
The treatment room, AKA “the back”, isn’t as scary a place as you (and/or your pet) might think it is.
When we take your pet to the treatment room, let’s say for a nail trim, anal gland expression, blood draw etc., we understand that Fido or Fluffy is going to be nervous about leaving the comfort of your arms. But the treatment room, or “the back” isn’t a scary dungeon of mystery pokes and prods. We strive to make your pet’s experience as relaxing as possible. We usually start off with some pets, rubs and ear scratches and soothe them with affectionate words and a calming voice. With this technique, most of our dog friends reunite with their people with wagging tails and happy smiles.
As for cats, well, I think we can all agree if a cat is not obviously perturbed, then they are (relatively) happy, so we call that a win.
Sometimes the muzzle, affectionately deemed “the party mask” is a good thing.
Some dogs are as sweet as can be, but when you start making them do things they might find scary, like some strange lady trying to hold them in a hug making them unable to escape to the safe zone of behind mom or dad, we might politely ask if you would mind if we put on a muzzle. Or as I affectionately deem it, “the party mask”. (I find it sounds less sinister in those terms.)
No, we don’t think your dog is bad dog, and he may do absolutely nothing but freeze like a statue the whole time, but if Fido is scared sometimes we feel the nerves too and that just begins the endless cycle of human/animal awareness of the other’s uneasiness. In this situation, it’s less emotionally trying on all parties involved to break out the party mask and make it as positive of an experience as possible (treats are usually a welcome reward).
Yes, we probably know what that tastes like.
Dog foods and treats aside (although I once encountered a client who tried those to make sure they tasted good before he gave them to his dog Daisy) we deal with a plethra of medicines in all forms. We once used this dewormer in puppies and kittens that made them go completely nuts when they tasted it so my boss and I decided we had better try it to see if it was just downright gross. It was. Try as we might, that taste stayed in our mouths the better part of the day. We quickly made some changes to a more palatable dewormer and so far, so good. So don’t be afraid to ask, because yeah we’ve probably tasted that fruity antibiotic that makes your cat not speak to you for an hour.
We genuinely care and worry about your pet, so please, (please!) let us know how your pet is doing when we call to check in.
This one is huge. While the veterinary world shares similarities with the human medicine world, there’s one big difference. In my experience, human doctors aren’t the best with following up on how you are after a sick visit. In the vet world, as said before, we don’t stop thinking of you once you leave the building. When we call to check on your sick pet, it’s because we genuinely care that they are doing okay. One of our favorite things is a client telling us Fido or Fluffy is feeling “much better!” and it offers us peace of mind.
What we do isn’t work, it’s a family and a lifestyle.
The other day one of my favorite clients said, “Girl, you are never off work!” And it’s true. When we clock out, our day isn’t always over and that’s because we don’t do what we do for the paycheck. We do it because we genuinely love and wish for the well-being of all animals.
Sometimes it’s as simple as answering pet questions via e-mail or facebook and sometimes it’s as much as helping to deliver puppies in the middle of the night or following a pet through neighborhoods in hopes of finding it’s people once caught.
Our patients are an extension of our own family, as are their people. We bond with you, and our thoughts of you in good times and bad don’t stop when we leave the building.
It is a lifestyle, but it’s a lifestyle well worth the reward.